Data protection

Since May 25, 2018, the provisions of the EU General Data Protection Regulation (DSGVO) apply throughout Europe. In the following we would like to inform you about the processing carried out by TravelXite Licensing GmbH personal data in accordance with this new regulation (see Art. 13 GDPR). Please read our privacy policy carefully. Should you have questions or Remarks to this Privacy Policy, you can at any time to those specified in Section 2 E-mail address.



1. Overview

The following privacy policy informs you about the nature and extent of the processing of so-called Personal data by TravelXite Licensing GmbH. Personal data is Information that is directly or indirectly attributable to your person or can be assigned.

What are personal data?
Personal information is any information that relates to an identified or Identifiable natural person (hereinafter referred to as "affected person"). Fall under it Information such as Your name, address, mailing address, IP address, telephone number or yours E-mail address. Information that is not directly related to your real identity be brought (as for Be

What are anonymized data?
Any access to content on our website will automatically provide general information stored (e.g., number and duration of users of individual pages, etc.). This data is not personal, as they are not an identified or identifiable natural person Respectively. These are therefore processed in anonymous form. Serve information of this kind exclusively for statistical purposes and are used by us to optimize our website used. The data processing on the website of the TravelXite Licensing GmbH can essentially in two Categories are divided:

  • For the purpose of providing our offer, namely for the development of tailor-made Travel offers and travel arrangements, all necessary data from TravelXite Licensing processed. This way, we can guarantee to our customers and potential customers to offer the best possible service. Are third parties, for example, tour operators, subcontractors, etc. in the the respective order or the implementation of the trip, your data will be included in the respective necessary extent to these passed on.

  • By calling up the website TravelXite Licencing you will find various information between your Exchanged terminal and our server. This may also be personal data act. The information collected in this way will i.a. used to optimize our website or to display advertising in the browser of your device.Den according to the requirements of the DSGVO accordingly different rights that you can assert against us. This includes u.a. the right,Objection to selected data processing, in particular data processing for advertising purposes,to be able to insert. The possibility of contradiction is emphasized by printing technology. Should you If you have questions about our privacy policy, feel free to contact our company data protection officer. The contact details can be found below.
  • 2. Name and contact details of the controller and of the Data Protection Officer

    This privacy policy applies to data processing by TravelXite Licensing GmbH, Kapuzinerstrasse 15a, 47533 Kleve ("Responsible"), and for our website https://www.travelxite.com/. The data protection officer of TravelXite Licensing GmbH is under the above-mentioned Address, to Hd. Department Privacy or at privacy@travelxite.com reachable.

    3.Purposes of data processing, legal bases and legitimate interests, that of TravelXite Licensing or a third party will be tracked as well as categories of recipients
    3.1 When you visit our website will be by the browser used on your device automatically sent information to the server of our website and temporarily in a so-called Log file saved. We have no influence on this. The following information will also be included recorded without your intervention and saved until automated deletion:

  • The IP address of the requesting Internet-enabled device,
  • The date and time of access,
  • The website from which the access was made (referrer URL),
  • Own campaign ID,
  • The browser you use and, if necessary, the operating system of your internet-capable computer as well the name of your access provider.

  • The legal basis for the processing of the IP address is Art. 6 para. 1 lit. f) GDPR. Our legitimate interest follows from the purposes of data collection listed below. At this Please note that we do not draw any conclusions about your identity from the data collected are possible and are not pulled by us.



    The IP address of your device and the other data listed above are provided by us for used the following purposes:

  • Ensuring a smooth connection setup
  • Ensuring comfortable use of our website
  • Evaluation of system security and stability as well
  • Other administrative purposes.

  • The browser you use and, if necessary, the operating system of your internet-capable computer as well the name of your access provider.

    3.2 Data processing for the provision of our offer and for the execution of the contrac

    3.2.1. Data processing for the determination of travel ideas in the questionnaire
    The purpose of TravelXite Licensing is to offer tailor made travelexotic destinations. The goal is to give the interested party an interest in his preferences and needsto be able to offer an oriented, individual journey. For this purpose, we present on our websitea questionnaire about which the interested party provides information on his individual travel planscan make. In this context, we process those for the preparation of proposalsnecessary data. These include first name, last name of the prospective customer,the specified contact data,the specified gender,the information provided about travel ideas,the browser information,Host name of the accessing computer (IP address),Time of the server requestThe legal basis for this is Art. 6 para. 1 lit. b) GDPR. As far as we do not use your contact information foruse promotional purposes (see 3.3 below) we store data collected by the questionnaire untilto the expiry of the statutory limitation period. After expiry of this period, we will keep theCommercial and tax law required information of the contractual relationship for the statutorycertain periods of time. For this period (regularly ten years from the conclusion of the contract) theReprocessed data only in case of a review by the Financial Administration.

    3.2.2. Data processing for individual travel advice.
    Match ideas and offer together, then take our respective ones next Country experts get in touch to plan the journey in detail. Have you decided to avail ourselves of the services for individual travel advice and planning, so we try on Basis of Art. 6 (1) lit. a) and lit. b) GDPR together with you the important for you Identify key dates and circumstances for travel planning. The purpose of this processing is To be able to offer you the best possible service. Here, in particular, the following data are processed Type of trip (round trip, safari, golf vacation, etc.),Estimated travel time,Number of travelers Preferred destinations,Type of accommodation,Culinary preferences.The data collected in this way will be stored until the expiry of the statutory limitation period. To Expiration of this period, we keep the information required by commercial and tax law of the Contractual relationship for the statutory periods. For this period (regularly ten years from the conclusion of the contract), the data will be used only in the event of a review by the Reprocessed financial management.

    3.2.3. Data processing for payment via Concardis
    If a customer decides to pay by credit card, we will be responsible for ensuring that smooth payment processing and on the basis of Article 6 para. 1 lit. b) DSGVO by the customer provided payment data such as name, address, account number, bank code, possibly.Credit card number, invoice amount, currency and transaction number to our payment service provider Concordats GmbH, Helfmann-Park 7, 65760 Eschborn (hereinafter referred to as "Concardis"). The data are used by Concardis exclusively for the execution and realization of the respective Payment processing and securely transmitted via the "SSL" encryption method. Concardis is a service provider based in Germany according to PCI DSS (Payment Card Industry Data Security Standard) certified. More detailed information on privacy at Concardiscan be found in the privacy policy of the provider or directly through the Data protection officer of the provider, who can be contacted at Datenschutzbeauftragter@concardis.com or the o.g.Address to reach.

    3.2.4. Data processing for the provision of personalized travel brochures via Wetu
    To provide our customers with a brochure with comprehensive information for the booked trip We use this information on the basis of Art. 6 para. 1 lit. f) DSGVO the Content Management and Presentation Tool by Wetu, a service of Wetu B.V., Overschiestraat 184-B, 1062 XK, Amsterdam,Holland (hereinafter "Wetu"). For this we submit the following data the ad that brought the visitor to us,Dates Details of the trip,E-mail address,to Wetu, so we e-mail our customers before departure via this service with comprehensive Information material, such as photos, videos, descriptions, documentation, travel tips, etc. for the to send forthcoming trip. This data processing thus serves to optimize our Services and in particular the smooth travel handling, which is considered our legitimate interestis to be considered. You can object to this data processing at any time by contacting us about it inform you that you no longer wish this processing in the future. Please use for this the contact possibilities of our company data protection officer. You can also do yours Directly address concerns to Wetu's Privacy Officer at privacy@wetu.comor the o.g. Reach the address of the provider. More comprehensive information about Data protection at Wetu can be found in the privacy policy of the provider.

    3.3. Data processing for contract execution
    If you decide to book one of our proposed individual travel, we will the data provided by you on the basis of Art. 6 (1) lit. b) GDPR to Use contract fulfillment, i. especially about your flights and other scheduled activities plan and prepare. The necessary data, such as First name Last Name,Address,Date of birth,Arrival and departure day,passport number MailChimp is certified according to the "Privacy Shield Framework" and thus fulfills the European requirements Standards for legally compliant order data processing. Additional information about MailChimp and the data protection at MailChimp can be found in the privacy policy of the providers well as in the further explanations to the GDPR. For questions about data processing at MailChimp You can also contact the Privacy Officer of MailChimp directly:privacy@mailchimp.com. You can object to this processing at any time. Use for this please the contact possibilities of our company data protection officer

    3.4. Data processing for customer support, customer care or newsletter shipping

    3.4.1. Mailchimp Optimized handling of our marketing communication and customer satisfaction We use on the basis of Art. 6 para. 1 lit. b) DSGVO the mailing tool MailChimp, a Offer from List Provider The Rocket Science Group, LLC, 512 Means St, Suite 404 Atlanta, GA30318, USA (hereafter "MailChimp"). If you have successfully signed up for our newsletter,then the following data is processed through the servers of MailChimp:Surname,E-mail address,Travel wish (travel destination, travel time, travel type)Sign-up process,Possibly. Date of birth,Data on interactions with emails from TravelXite Licensing MailChimp is certified according to the "Privacy Shield Framework" and thus fulfills the European requirements Standards for legally compliant order data processing. Additional information about MailChimp and the data protection at MailChimp can be found in the privacy policy of the providers well as in the further explanations to the GDPR. For questions about data processing at MailChimp You can also contact the Privacy Officer of MailChimp directly:privacy@mailchimp.com. You can object to this processing at any time. Use for this please the contact possibilities of our company data protection officer

    3.4.2. Salesforce
    To manage our customer data and prospects, we use the CRM platform Salesforce, a service from salesforce.com Inc., The Landmark One Market Suite 300, San Francisco, CA 94105, USA (hereafter: "Salesforce"). This helps us to record customer data with the customer communicate, to document this contact, and offers corresponding to the wishes If you have contact us, for example via the questionnaire, the following will be available Processing data through the Salesforce servers:

  • Name
  • E-Mail-Adresse

  • Travel request (travel destination, travel time, travel type, etc.)
  • Offers for the customer
  • Data transmitted by the customer by telephone
  • Data on interactions with emails from TravelXite Licensing.

  • This processing is based on Art. 6 para. 1 lit. b) and lit. f) GDPR and serves the Improving our services as well as customer service, which is considered our legitimate interest is to be considered. Salesforce is certified under the Privacy Shield Framework and thus complies with the European standards for legally compliant order data processing. additional For information about Salesforce and privacy at Salesforce, see the Privacy Statement of Salesforce. You can object to this processing at any time. Therefor please use the contact options of our company data protection officer.

    3.4.3. Sendgrid
    For transaction-related e-mail communication, such as login and e-mail Deadline confirmations are used on the basis of Art. 6 para. 1 lit. b) and lit. f) DSGVO the Sendgrid Shipping Software, a service of Sendgrid Inc., 1801 California Street, Denver, CO 80202, USA (hereafter: "Sendgrid"). Here are the following data:

  • E-Mail-Adresse
  • Name
  • Opening and click rates
  • Contents of the respective transaction
  • IP address
  • Registration process

  • processed via Sendgrid's servers in the US. Sendgrid serves the settlement of Customer inquiries and is part of our service and customer care, which as ours legitimate interest. Sendgrid is certified according to the "Privacy Shield Framework" and thus meets the European standards for legally compliant order data processing. Additional information on Sendgrid and data protection at Sendgrid can be found in the Privacy policy of the provider. You can object to this data processing at any time, By informing us that you no longer wish this processing in the future. For this please use the contact possibilities of our company Data Protection Commissioner.

    3.5. Online presence and website optimization
    3.5.1.Cookies - General Information
    We rely on our website on the basis of Art. 6 para. 1 lit. f DSGVO so-called cookie son. Our interest in optimizing our website is justified in the sense ofaforementioned To look at the regulation. Cookies are small files that your browser automatically created and stored on your device (laptop, tablet, smartphone, etc.), if you visit our page. Cookies do not harm your device, do not contain any viruses,Trojan or other malware. In the cookie information is stored, which i search in connection with the specific terminal used. However, this does not mean that This gives us immediate knowledge of your identity. The use of cookies serves On the one hand, to make the use of our offer more pleasant for you.

    3.5.2. Session Cookies
    When visiting our website, we use so-called session cookies to recognize that you have already visited individual pages of our website. These will be after leaving our page automatically deleted. Most browsers accept cookies automatically. You can do yours browser however, configure it so that no cookies are stored on your computer or always on Note appears before a new cookie is created. The complete deactivation of cookies however, it may mean that you can not use all features of our website. The The storage period of cookies depends on their purpose and is not the same for everyone.

    3.5.3. Google Tag Manager
    With Google Tag Manager, we manage website tags (website code). These facilitate us Management and development of our offer and shorten your loading time. The Google Tag Manager implements only website code. The Google Tag Manager does not set it self cookies and does not collect personal information. The tool merely integrates else where us stored website code that may be used to collect data. The tool is thus only the facilitated modulation of the respective code, but does not even access the by the code processed data too. We will inform you about all integrated tags in this Privacy rules. Learn more about the Google Tag Manager and the usage Policy can be found on the pages of Google.

    3.5.4. Google Adwords Conversion Tracking
    To control and improve our campaigns we use on the basis of Art. 6 para. 1 lit. f) DSGVO the online advertising program "Google Ad Words" and the analysis tool Conversion-Tracking, one Service of Google Inc., 1600 Amphitheater Parkway, Mountain View, CA 94043, USA (hereinafter: "Google"). When you click on an ad served by Google, a cookie will be issued for that Conversion tracking stored on your computer. The information generated by the cookie:

  • Clicked advertisement
  • Browser type / version
  • used operating system
  • Location
  • Referrer URL (the previously visited page)
  • Host name of the accessing computer (IP address)
  • Time of the server request

  • are transferred to a Google server in the US and stored there. These cookies lose their validity after 30 days, contain no personal data and serve thus not personal identification. If you have certain web pages of our site visit and the cookie has not expired yet, Google and we can recognize that you are on the display clicked and were redirected to this page. Every Google Ad Words customer receives one an other cookie. Thus, there is no way that cookies can be accessed through the websites of Advertiser scan be tracked. The information obtained by means of the cookies is used to create conversion statistics for us as an Ad Words customer. Here we learn the Total number of users who clicked on our ad and one with one Conversion Tracking Tag page provided. However, we do not receive any Information that personally identifies users. This processing too Behavioral and interest-based advertising purposes is, according to recital 47 of the GDPR, ours recognized legitimate interest. You can do this processing in advance Prevent cookies by installing the appropriate browser setting Generally prevent your browser (deactivation option) or set it so that Cookies from the domain "googleleadservices.com. You can also do the processing contradict,by setting Sliders off in Google Preferences.

    3.5.5. Google Analytics
    For the purpose of the needs-based design and continuous optimization of our websites use we on the basis of Art. 6 para. 1 lit. f) DSGVO the analytics service Google Analytics Google Inc., 1600 Amphitheater Parkway, Mountain View, CA 94043, USA (hereafter "Google"). In this In connection with this, pseudonymised usage profiles are created and cookies are used. By the Cookie generated information about your use of this website such as



  • Browser type / version
  • Device Name
  • used operating system
  • Referrer URL (the previously visited page)
  • Keywords / specific query
  • Service Provider
  • Host name of the accessing computer (IP address)
  • Time of the server request


  • are transferred to a Google server in the US and stored there. The information are used to evaluate the use of the website to report on the activities together with other website usage and internet usage Services for the purposes of market research and the needs-based design of these websites to provide. This information may also be transferred to third parties, if that is so is required by law or as far as third parties process this data in the order. It will be in In no case, your IP address merged with other data from Google. The IP addresses are anonymized, so that an assignment is not possible (so-called IP masking). You can the Prevent the installation of cookies by setting the browser software accordingly;we However, please note that in this case not all functions of our Website can be fully used. You can also track the capture through the Cookie generated and related to your use of the website (including your IP address)such as prevent Google from processing this data by using this browser add-on download and install. Alternative to browser add-on, especially for browsers on mobile terminals You can also prevent Google Analytics tracking by clicking this link click. An opt-out cookie will be set, which will be the future collection of your data when you visit this Website prevented. Please note that the opt-out cookie only in the used Browser and only applies to our website and is stored on your device. Delete the cookies in this browser, you must set the opt-out cookie again. More information about Data protection in connection with Google Analytics can be found on the website of Google Analytics.

    3.5.6. Google Dynamic Remarketing
    On the basis of Art. 6 para. 1 lit. f) DSGVO Re marketing or "SimilarTarget Group Tool by Google Inc., 1600 Amphitheater Parkway, Mountain View, CA 94043, USA(hereafter: "Google"). This function is for the purpose of analyzing visitor behavior and the Visitors interests. To carry out the analysis of the website usage, which is the basis for the Creation of interest-based advertisements, Google uses cookies. About the cookies Visits to the website and anonymous data on the use of the website are recorded. It There is no storage of personal data of visitors to the website. visit Below is another website on the Google Network, so you can see ads displayed with high probability previously called product and Consider information areas and may resemble them. Your data will be included optionally processed via the Google servers to the US. The processing thus performed too Behavioral and interest-based advertising purposes is, according to recital 47 of the GDPR, our srecognized legitimate interest. You can do this data processing at any time disagree by downloading and installing this browser add-on. In addition, you can you Permanently disable the use of third-party cookies by using the third-party cookies Deactivation page Configure Network Advertising Initiative accordingly. Full Find information about Google Re marketing and its privacy policyunder:https://www.google.com/privacy/ads/

    3.5.7. GA Audiences
    For the purpose of facilitating interest - based management of our campaigns within the Google ad network, we use on the basis of Art. 6 para. 1 lit. f) DSGVO the web analytics service from GA Audiences, a service of Google Inc., 1600 Amphitheater Parkway, Mountain View, CA. 94043, USA (hereafter: "Google"). In this context, pseudonymised usage profiles created and cookies are used. The information generated by the cookie about your use this website like



  • Browser type / version
  • Device Name
  • Referrer URL (previously visited page)
  • Keywords / specific query
  • Service Provider
  • Host name of the accessing computer (IP address)
  • Time of server request

  • are transferred to a Google server in the US and stored there. The cookie allows it to recognize the visitor when calling web pages that the ad network of Google belong. On these pages, visitors can then be presented with advertisements that are them selves on Refer content that the visitor has previously visited on websites that are re marketing function from Google. The resulting processing to behavioral and interest-based Advertising purposes are, according to recital 47 of the GDPR, our recognized legitimate interest to watch. If you do not want to receive interest-based advertising, you can stop using it from Disable cookies by Google for these purposes by following the instructions on this link consequences.

    3.5.8. Bing ad conversion tracking and re-marketing
    On the basis of Art. 6 para. 1 lit. f) DSGVO the conversion tracking and Re marketing tool from Bing, a Microsoft Corporation service, One Microsoft Way, Redmond, WA98052-6399, USA (hereafter: "Bing"). This function is for the purpose of analyzing the Visitor behavior and visitor interests, so that interest-oriented campaigns for to create, control and measure the effectiveness of our products. Get over one Bing ad on our website, so on your device a cookie is set. On our Website is Bing-UET tag, i. integrated with a snippet of code, in conjunction with the cookie Data about the use of the website can be stored. So Bing and we can realize that the visitor has reached us via the ad and a conversion page. Be by the cookie in particular the following anonymised data



  • the ad the visitor came to us is
  • Browser type / version
  • Device Name
  • operating system used
  • Referrer URL (previously visited page)
  • Keywords / specific query
  • Service Provider
  • Host name of the accessing computer (IP address)
  • Time of server request
  • Dwell time on the website and visited areas, movement behavior on the website
  • processed through the servers of Bing and stored there for 180 days. The thus occurring Processing for behavioral and interest-based advertising purposes is, according to recital 47DSGVO as our acknowledged legitimate interest. You can capture the through the Cookie generated and related to your use of the website data as well as the processing of these Prevent data from being set before setting the cookie by changing the browser settings and disable the setting of cookies. You can also do this data processing anytime by opting out of this link under "Interest-based advertising: This browser"Set the switch to "Off". As a result, on the terminal used a so-called Opt-out cookie set, whereby this is relevant only per browser and terminal. In case you To visit our website with different browsers or terminals, you must have the opt-out cookie ever per browser or device. Detailed information about Bing and its related Privacy policy can be found on the product page or the website of the provider.

    3.5.9. Criteo
    For marketing purposes, in particular to enable interest-based control of our Campaigns, we use on the basis of Art. 6 para. 1 lit. f) DSGVO the cookie technology of Criteo SA, Rue Blanche, 75009, Paris, France (hereafter "Criteo"). So we use Criteo tour interested users targeted product recommendations on third-party websites (so-called.Publishers). For this purpose, a cookie is set when visiting our website,which information about your visits to our website, in particular to those of you respected offers, destinations, and surfing behavior. This data processing takes place in purely anonymised form, i. the cookie is solely via a randomly generated ID to identify. Thus, the information processed by the cookie can not be used for assignment to be used by a specific person. The cookie has a maximum lifespan of 6 months and will be deleted automatically. The processing thus behaving and interest-based advertising purposes is, according to recital 47 of the GDPR, our acknowledged to look at legitimate interest. Learn more about Criteo technology in the privacy policy of the provider. You can also use this anonymous data processing on our website at any time disagree, by clicking this link under the switch2 to "On". Then a new opt-out cookie is set, so no more Data processing is done via Criteo. Please note that the opt-out cookie is only for the browser used and the device used is valid.

    3.5.10. Outbrain Conversion Pixel
    To use our campaigns as needed, to further optimize them and to measure their conversion,On the basis of Art. 6 para. 1 lit. f) DSGVO an individual so-called pixel of the Out brain Inc., 39 West 13th Street, New York, NY 10011, USA (hereafter "Outbrain"). This pixel is in integrated the code of our website. So, on the one hand, we can make sure of those of us Initiated campaigns will only be shown to users who are also interested in our offer have shown. We also want to ensure that our campaigns are of potential interest correspond to the respective user and do not bother him. On the other hand, we can do so the actions track users after they've seen or clicked one of our campaigns. This helps us to convert for statistical and market research related as well Billing purposes. The following information is processed during use:

  • Clicked Display
  • Browser type / version
  • operating system used
  • Location
  • Referrer URL (previously visited page)
  • Time of server request
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